Setup fees

Here's what's included

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Our goal is to set you up for success as soon as you begin operating your kitchen. In order to accomplish this, we provide services aimed to: 

  • Assist with kitchen design & permitting. 
  • Onboard your brands quickly and accurately to delivery platforms. 
  • Connect you to our proprietary software which helps tracks orders & data for your delivery-only restaurant.  

We shall use commercially reasonable efforts to provide the following services listed below:

Kitchen Onboarding

In order to get your delivery-only restaurant up and running as fast as possible, we assist you throughout  the entire kitchen setup & design process. 

What’s included:

  • Kitchen design & consult – You provide us with a rough sketch of how you want to lay your kitchen out along with an equipment list, and we’ll get you a finalized kitchen design.
  • Kitchen buildout scoping & coordination – we will do the work for you to understand potential kitchen improvements (KIs) based on your equipment list.
  • Layout submittal drawing.
  • Permit submissions. 
  • Kitchen design & consult includes one (1) revision

Brand Onboarding

We aim to provide a quick and seamless onboarding experience in order to get you set up on the major delivery platforms and start maximizing sales ASAP. 

What’s included:

  • Onboard brands to Uber Eats, Postmates, Grubhub, and DoorDash (this can take between 4-8 hours per brand without CK support).
  • Menu consultation – we offer a 30 minute consultation for every new customer to help optimize your menu for delivery. 

State-of-the-art Delivery Software

You will get access to Otter, a state-of-the-art delivery management software that streamlines your delivery orders for multiple brands & delivery apps through one single tablet. You will be able to optimize your delivery operation through meaningful data and insights, accessible directly within the platform.

Hardware/services included: 

  • Otter Order Manager Software
  • Otter Business Manager Software
  • 8″ tablet 
  • Printer
  • Account setup & configuration  

What is NOT included in our setup fee:

  • Permit costs 
  • Gas hook-up and connection 
  • Kitchen improvement costs
  • Other special requests

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